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E-Commerce
Onboarding
Ordion
December 11, 20245 min read
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The Ordion Onboarding Process

The Ordion Onboarding Process

At Ordion, we're excited to help you start your e-commerce journey! We offer a 14-day free trial so you can experience our platform without any commitment—no credit card required. Here’s a detailed guide on how to get started and make the most of our platform


Step 1: Sign Up and Verify Your Email

Begin by signing up on our platform. After registration, you’ll receive a verification email with a link to confirm your account.

  • Email Verification:
    • If the email doesn’t arrive instantly, don’t worry—our servers process requests as quickly as possible.
    • If you don’t receive the email shortly, you can request another verification link after a brief wait.
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  • Store Creation:
    • Once verified, you’ll be directed to the store creation page, where you’ll input initial information about your store.
    • Don’t worry—this information can be updated later on.
    • After completion, you'll be pointed to our main dashboard.
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Step 2: Access the Dashboard

Your Ordion Dashboard is a one-stop shop for all your store settings.

Before you start sharing your Ordion URL (e.g., yourstore.store.ordion.io), you need to make sure to configure some settings in your dashboard.

  • Configuration:

    After Clicking Connect, use the provided IP and A-records to configure your domain via your registrar (e.g., GoDaddy, Cloudflare).

  • SSL Certificate Setup:
    • Our system manages SSL certificate setup, typically completing within 1 to 24 hours, or up to 48 hours in rare cases.
    • If there’s a further delay, contact us at admin@ordion.io. Our tech team will assist at no cost.
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Step 3: Building Your Inventory

Adding products is simple and organized using a three-level hierarchy, which helps in building complex product relationships.

  1. Collections: The highest level of organization.
    • Examples:
      • In an apparel store, a collection might be "Men" or "Women"
      • In an electronics store, a collection might be "Laptops" or "Phones"
  1. Subclasses: Narrow down the collection.
    • Examples:
      • "Men" → "Shirts"
      • "Laptops" → "Apple"
  1. Products: The most specific level.
    • Examples:
      • "Men" → "Shirts" → "White Shirt"
      • "Laptops" → "Apple" → "Apple MacBook Pro 14" - M4 Max, 1 TB SSD"
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Tips for Inventory Management:

  • SEO Optimization:

    Ensure each product has clear and relevant SEO tags.

  • Flexibility:

    Assign products to multiple subclasses to create dynamic relationships (e.g., the “Apple” subclass can belong to both the “Laptops” and “Phones” collections).

  • Image Requirements:
    • Maximum image size of 5MB.
    • Supported formats: SVG, WEBP, JPG, JPEG, and PNG.


Step 4: Optimize SEO and Branding

Before launching your store, take time to enhance its visibility and appeal:

  • SEO Optimization:

    Add relevant titles, descriptions, keywords and images for your website SEO.

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  • Branding:
    • Use horizontal banners for larger screens sizes.
    • Use vertical banners for mobile and smaller screens.
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  • Business Information:
    • Add contact details, social media links, and other relevant business information.
    • Ensure sources, contracts, emails, phone numbers, and socials are added as per your comfort level.
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  • Design Optimization:
    • Adjust the aspect ratio of your images based on the type of images you provide.
    • Our default settings are optimized to give your store the best look.
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Step 5: View Your Store

Once these steps are complete, preview your store at yourstore.store.ordion.io.

  • Lighthouse Performance:
    • Our platform is optimized for Performance.
    • Ranked among the top 1% as per official crawling metrics.
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  • Showcase:
    • You now have a store up with a free trial and no credit card required.
    • Share your store with customers, friends, and family effortlessly.


Step 6: Take Charge of Orders

Begin Managing Orders and Establishing Your Domain with These Steps:

Subscribe to a Plan

  • Add Payment Method:
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  • Subscribe
    • There are no tiers as we offer premium service to every customer.
    • We guarantee the best value in the market.

Enable Orders

  • Order Acceptance:

    Toggle 'Accepting Orders' to 'True' in the Payments tab of your dashboard.

  • Payment Methods:
    • Cash on Delivery and Bank Transfer can be enabled without additional configuration.
    • For Bank Transfer, users must manually send proof of payment (e.g., via provided instructions). Kindly ensure accuracy, as we are not responsible for issues arising from manual submissions.
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Start Accepting Card Payments

  • Connect to Stripe:

    Connect your store to Stripe via our Stripe onboarding link from the notification panel.

  • Fill in Required Details:
    • Submit the required business, bank, and payout details securely to Stripe.
    • If you close the process halfway, simply refresh the browser tab to generate a new link and pick up where you left off.
  • Synchronization:

    Stripe syncs automatically with Ordion to enable smooth payment processing.

  • Order Management:
    • The notification will disappear once Stripe has reviewed and completed their process.
    • Once set up, you can instantly accept card payments, process transactions, and manage refunds directly from the Ordion dashboard, giving you full control.


Congratulations! Your Store is Ready

With Ordion, setting up a store is easy, fast, and secure. Leverage our tools to build, manage, and scale your online business effortlessly.

  • Showcasing Products:

    Your lightning-fast store is just a click away – showcase your products and share your store effortlessly, all while ensuring a seamless experience from the start!

  • Support:
    • We’re here to support you every step of the way.

Wishing you success in every sale!

The Ordion Team

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